Klarna’s AI Handles 700 Jobs, Targets $20B IPO

AI News | Feb 29, 2024 Klarna's AI-Chatbot Does the Work of 700 Humans, Eyes $20B IPO Klarna has embraced AI in a significant way, leveraging OpenAI's technologies to enhance its customer service operations. The company's AI-powered chatbot is reported to do the work of 700 human employees, handling inquiries for its 150 million customers.

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