Fiserv Research: Fintech Adoption Update on Consumer Expectations and Experiences

Fiserv | Dec 17, 2021 Our 2021 research looks at consumers’ relationships with fintechs. For purposes of this survey, we define “fintechs” as third-party apps or websites not affiliated with a bank or credit union. Digital use increases fintech relevance:  More people choose to manage their money through mobile than ever before Fintechs fill gaps:  People

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