Chinese Retail Banks Scored 55% Net Promoter Score. Here’s What They Are Working On Next

Bain & Company | Frankie Leung, Scully Cui, and Lei Zhang | Jan 19, 2023 In mainland China, the retail banking industry is shifting toward quality growth over quantity. Retail banking is on the rebound now—but in an entirely new set of market conditions. Today’s banks are combating stronger competition, tighter compliance controls, and headwinds

The post Chinese Retail Banks Scored 55% Net Promoter Score. Here’s What They Are Working On Next first appeared on National Crowdfunding & Fintech Association of Canada.